At Saray Perfumes, your comfort and satisfaction come first. We aim to provide you with a smooth and luxurious online shopping experience, including fast, reliable, and same-day delivery.


Delivery Schedule & Areas
- Same-day delivery within 4 hours, if the order is placed before 9 PM
- Standard shipping the orders are delivered within 24–48 hours of placing the order.
- Orders are delivered through our trusted fleet and delivery partners


Delivery Fees
Internal Areas Delivery Fee: 2.500 KWD


Remote Areas Delivery Fee: 5.000 KWD
(Sabah Al Ahmad, Khiran, Ali Sabah Al Salem(Umm Al Haiman), Al-Wafra, Al-Mutla)


Important Delivery Information
The first delivery attempt is free


If the customer is unavailable during the first attempt, a re-delivery fee will apply


In the case of exchanges or returns, customers are responsible for full delivery costs


Email: Customerservice@sarayperfumes.com
WhatsApp: 98555759

FAQ

Are your perfumes made with natural ingredients?

Yes, we use premium natural ingredients including oud, musk, amber, and florals.

Do you offer same-day delivery?

Yes! Same-day delivery within 4 hours, if the order is placed before 9 PM in Kuwait.

Can I return or exchange a perfume?

Yes, within 14 days of purchase as long as the product is unused and in perfect condition with the receipt.

What are the delivery charges?

Delivery charges inside Kuwait are as follows:
Internal areas: 2.500 KWD
Remote areas: 5.000 KWD

Do you offer international shipping?

We offer international shipping to United Arab Emirates, Bahrain, Qatar, Saudi Arabia, Iraq, Oman, Jordan, Egypt, Bulgaria, Cyprus, Czech Republic, France, Germany, Greece, Italy, Netherlands, United States of America, United Kingdom.

How can I contact customer service?

Via WhatsApp 98555759, or email Customerservice@sarayperfumes.com